Privacy Policy

1. Introduction

Welcome to FLIGHTINDEED.com ("we," "us," or "our"). We deeply respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit our website, use our services, or communicate with our customer support agents regarding your travel arrangements.

By accessing or using FLIGHTINDEED.com, you agree to the terms outlined in this Privacy Policy. If you do not agree with these practices, please do not use our services.

2. Information We Collect

To provide you with seamless travel booking services, we collect several categories of information:

• Personal Identification Information (PII): Full name, date of birth, gender, and passport details (required by airlines and TSA/customs authorities).
• Contact Information: Email address, physical address, and phone numbers (including WhatsApp).
• Payment & Financial Data: Credit/debit card details, billing address, and transaction history. Note: Payment data is encrypted and processed via secure, PCI-DSS compliant third-party gateways. We do not store full credit card numbers on our servers.
• Travel Preferences: Frequent flyer numbers, meal requests, seating preferences, and special assistance requirements.
• Technical Data: IP address, browser type, device information, operating system, and interaction data collected via cookies when you browse our site.

3. How We Use Your Information

We only use your personal data for legitimate business purposes, including:

• Fulfilling Bookings: To secure flight reservations, issue tickets (PNRs), and process payments.
• Customer Support: To assist you with cancellations, schedule changes, baggage additions, and general inquiries via phone (+1-908-242-6754) or WhatsApp (+91 99538 35718).
• Service Updates: To send critical itinerary changes, check-in reminders, or alerts regarding airline strikes/weather delays.
• Fraud Prevention: To verify your identity and protect against unauthorized or fraudulent transactions.

4. Sharing Your Information

FLIGHTINDEED does not sell your personal data to third parties. However, to facilitate your travel, we must share your data with specific partners:

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential booking cookies, you may be unable to complete a transaction on our site. See our Cookie Policy for full details.

6. Data Security & Retention

We implement robust technical and organizational security measures—including SSL/TLS encryption—to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

7. Your Privacy Rights (GDPR & CCPA)

Depending on your jurisdiction (such as residents of the EU under GDPR or California under CCPA), you may have the right to:

• Request access to the personal data we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your personal data ("Right to be Forgotten").
• Opt-out of marketing communications at any time.

To exercise any of these rights, please contact our Data Protection Officer through our official support channels.

8. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you need to manage an existing booking securely, please contact us immediately: